Our Services
Discuss the financial questions behind your business.
Agree the support, responsibilities and next steps appropriate to your business.
An HMRC letter can raise questions about what to provide, when to respond and what the issue means for your business. SMARTAX helps you understand the request, organise the facts and plan the response.
Practical support with the process
Review the correspondence and identify relevant deadlines.
Reconcile the request with your records and previous submissions.
Prepare information and explanations within the agreed engagement.
Communicate with HMRC where appropriately authorised.
Discuss improvements that could prevent recurring record-keeping problems.
Define the matter before defining the service
A routine query, a compliance check and a formal dispute can require different support. We assess the issue, explain our proposed role and identify any additional specialist advice required.
Start with the letter and the deadline
Contact us with a brief description of the matter and the response date. We will explain how to share detailed records through an appropriate channel.
A clearly agreed scope
Responsibilities explained
Records and deadlines coordinated
Appropriate specialist input
Fees agreed before work begins
Your questions, answered
FAQ — Can SMARTAX speak to HMRC on our behalf? Yes, for agreed matters once the relevant authorisation is in place. Authorisation requirements depend on the tax and issue involved.
FAQ — Can you guarantee the outcome? No. HMRC’s decisions depend on the facts and applicable rules. Our role is to help present accurate information and manage the agreed response process.
FAQ — Are penalties, appeals and investigations included in a normal package? They are not automatically included. We assess scope and fees separately where necessary.